PRIVACY POLICY

Last updated: February 1, 2026

Porter18 operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Porter18 is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

•             Contact details including your name, address, billing address, shipping address, phone number, and email address.

•             Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

•             Account information including your username, password, security questions, preferences and settings.

•             Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

•             Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

•             Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

•             Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

•             Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

•             Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies (see our Cookie Policy for details);

•             From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

•             From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.

Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

Service Providers and Technology Partners. We share personal information with vendors and third parties who perform services on our behalf, including: - E-commerce Platform: Shopify (website hosting, payment processing, order management) - Payment Processing: Stripe, PayPal, or other payment gateways - Shipping and Fulfillment: UPS, FedEx, USPS, and fulfillment centers - Email Services: Klaviyo, Mailchimp, or similar providers for transactional and marketing emails (if you’ve consented) - Customer Support: Zendesk, Gorgias, or similar platforms - Cloud Storage: AWS, Google Cloud for data backup and storage - Fraud Prevention: Signifyd, Riskified, or similar services - Analytics: Google Analytics, Shopify Analytics to understand site usage and improve our services

Golf Course Licensing Partners. We share aggregated, non-identifying sales information with golf courses whose branded merchandise you purchase. This includes total sales volumes and revenue by product and time period for royalty calculation purposes. We do not share individual customer information, names, email addresses, contact details, geographic data, or customer reviews with golf courses.

Advertising and Marketing Partners. We share information with advertising platforms and marketing service providers for targeted advertising purposes: - Identifiers: IP addresses, device IDs, cookie IDs, hashed email addresses - Browsing Behavior: Products viewed, search terms, pages visited, time on site - Purchase History: Items purchased, transaction amounts, product categories - Inferred Interests: Product preferences, shopping patterns

Our advertising partners include Meta/Facebook (Instagram, Facebook), Google (Google Ads, YouTube), Pinterest, and Shopify Audiences. This sharing constitutes “sale” or “sharing” of personal information under California and other U.S. state privacy laws. You can opt out as described in “Your Privacy Choices” below.

Business and Marketing Partners. We use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.

With Your Consent. When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.

Corporate Affiliates. With our affiliates or otherwise within our corporate group.

Legal and Safety Purposes. In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Sensitive Personal Information (California Residents)

Under California law, certain types of personal information are considered “sensitive” and receive additional protections. We collect the following categories of sensitive personal information:

•             Account Credentials: Your username/email and password when you create an account

•             Payment Security Information: Payment card number combined with CVV/security code during checkout (note: we do not store complete credit card numbers or CVV codes after transaction completion)

How We Use Sensitive Personal Information:

We use your sensitive personal information only for the following permitted purposes: - To perform the services you request (process payments, create your account, ship orders) - To ensure security and prevent fraud - Short-term transient use (e.g., displaying your cart contents) - To verify or maintain the quality and safety of our services - As otherwise permitted under California law

We do NOT use your sensitive personal information for: - Inferring characteristics about you for advertising or profiling - Targeted advertising to you on other websites - Sharing with third parties for their own advertising purposes

California residents have the right to limit our use of sensitive personal information to only these necessary purposes. Because we already limit our use in this way, there is no separate opt-out needed. However, you can contact us at store@porter18.com if you have questions about our use of sensitive personal information.

Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to provide and improve our Services. For detailed information about the cookies we use, how long they last, and how to manage your cookie preferences, please see our Cookie Policy.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Privacy

The Services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18 (or 16 in the European Union). If you are a parent or guardian and believe your child under 18 (or 16 in the EU) has provided us with personal information, please contact us immediately at store@porter18.com and we will delete it promptly.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Security: Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

Data Retention: How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.

Right to Delete. You may have a right to request that we delete personal information we maintain about you.

Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the “sale” or “share” of your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

For instructions on how to exercise your opt-out rights, please see our Your Privacy Choices page.

Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

Additional Rights for U.S. State Residents:

Right to Appeal (Virginia, Colorado, Connecticut, Montana, Oregon, Texas, and other states): If we deny your request to exercise any of the above rights, you have the right to appeal our decision. We will respond to your appeal within 60 days. If we deny your appeal, you may contact your state attorney general to submit a complaint.

Right to Opt Out of Profiling (Virginia, Colorado, Connecticut, and other states): You have the right to opt out of “profiling” - automated processing of your personal information to analyze or predict your preferences, behavior, or interests to make decisions that produce legal or similarly significant effects. We do not engage in profiling that produces legal or similarly significant effects concerning you.

How to Exercise Your Rights:

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

For California residents: If you’re not satisfied with our response, you have the right to file a complaint with the California Attorney General at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you:

Email: store@porter18.com